Our contact details 

Address: Control 2K, Waterton Technology Centre, Bridgend, CF31 3WT

Phone Number: 016456 646 404

E-mail: info@control2k.co.uk

 The type of personal information we collect 

We currently collect and process the following information:

  • Personal identifiers, contacts and characteristics (for example, name and contact details)
  • Email Address, Company Name and Address

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

  • By someone booking training on your behalf (ie training manager/HR dept).
  • Inputting email into our mail list form.
  • Checking out through our online store.

We use the information that you have given us in order to provide updates on our offers as well as to assist us in our ability to provide training services.

We may share this information with Sematronix Ltd and any contractors used by Control 2K as needed.

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:

- Your consent. You are able to remove your consent at any time. You can do this by contacting 01656 646 404.
- We have a contractual obligation

How we store your personal information 

Personal Data collected for purposes related to the performance of a contract between the Owner and the User shall be retained until such contract has been fully performed. 

Personal Data collected for the purposes of the Owner’s legitimate interests shall be retained as long as needed to fulfil such purposes. Users may need specific information regarding the legitimate interests pursued by the Owner within the relevant sections of this document or by contacting the Owner. 

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information. 

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. 

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances. 

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances. 

Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at 01646 646 404 if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at 01656 646 404.

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:            

Information Commissioner’s Office

Wycliffe House

Water Lane





Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk